Privacy Policy

Effective Date: May 31, 2025

Last Updated: May 31, 2025

At Hellen Global (PVT) LTD ("Hellen Global", "we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://hellenglobal.com ("Site") or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Personal Information (only when you provide it):

• Name
• Email address
• Phone number
• Company name
• Job title
• Other details submitted via contact forms or email

b) Non-Personal Data (automatically collected):

• IP address
• Browser type and version
• Operating system
• Pages visited, time spent, and click paths
• Referring URLs and device identifiers

c) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can disable cookies in your browser settings.

2. How We Use Your Information

• Respond to your inquiries or support requests
• Provide and improve our services
• Analyze website usage to improve functionality
• Communicate with you (if opted-in)
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Service Providers who assist in website hosting, analytics, or support
• Law Enforcement or regulators when legally required
• Third Parties only with your explicit consent

4. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict data processing
• Withdraw consent
• Request data portability

To exercise any of these rights, please contact us at info@hellenglobal.com.

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before submitting any data.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new "Last Updated" date. Continued use of the site after changes constitutes acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Hellen Global (PVT) LTD
No:75B, Kadalagoda, Haburugala
Email: info@hellenglobal.com
Phone: +94 778 951 060